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Travelers Automates Underwriting With ILOG BRMS and Increases New Business Flow by 50 Percent

Case study

Automating commercial lines underwriting has been a goal of the property and casualty industry for years, due to the potential benefits of speed, consistency, higher quality underwriting decisions, lower costs, and better experiences for producers and applicants. While great progress has been made on the personal lines side of the industry, progress for commercial lines has been slower and more limited.

This Celent case study, "Business Rules and Underwriting Automation at Travelers," reveals how carriers are leveraging ILOG BRMS in a service-oriented-architecture (SOA) to automate its underwriting process for commercial lines, achieving such results as improved straight-through processing (STP), significant speed to market gains and an overall increase in new business flow by 50 percent.

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Travelers Unit Increases New Business Flow 50% by Underwriting with Rules & SOA
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